NovaSuperSyn Office
The back office where every AI clerk works for one of your people.
Customers, quotes, invoices, bills and books — and AI clerks who do the routine in them: drafting replies, entering bills, keeping the books. Each one works for a named person, inside a job description the system enforces, and learns the job from the people who do it best.
The clerks
Each role is a job description the system holds a clerk to — what it may do, how much it may spend, and what has to go to a person. Every clerk is assigned to one of your people, who reviews its work. Add the roles you need; leave out the ones you don't.
Sales clerk
Reads every enquiry — from your website or straight to their own email address — and drafts a reply. Finds open times, proposes a call, follows up when a lead goes quiet.
Not without you: sending the email, confirming the call, winning the deal.
Accounts clerk
Enters the bills that come in, against the right expense account, and records them paid when the money goes out.
Not without you: anything over the limit you set, or voiding a bill.
Bookkeeper
Turns accepted quotes into invoices, sends them, records payments. Every posting balances, or it doesn't happen.
Not without you: voiding an invoice or closing a period.
Collections clerk
Watches what customers owe, logs every follow-up, and records payments as they land.
Not without you: changing or voiding an invoice.
Support clerk
Works your support tickets — finds the history, fixes what can be fixed, hands billing questions to the bookkeeper.
Not without you: closing a ticket.
Marketing writer
Fills your posting calendar every week, in your voice, with an idea you haven't used — and writes only what the business actually does. More on the social desk →
Not without you: approving or publishing anything.
Your people teach them
A clerk is only as good as what it's been told about the job. The people who know the work are the ones who tell it.
They write down how it's done
In their own words, with help turning notes into guidance — including the parts nobody ever wrote down.
It's tried on past work first
New guidance is tested against work already done, privately, before any clerk relies on it. What doesn't help is dropped, and nobody else needs to see it.
Whoever taught it gets the credit
Guidance carries its author's name. The system counts the work that used it and was then approved by a person — so you can see whose knowledge is doing the most good.
How you stay in charge
The point isn't that the clerks are clever. It's that they can't go wrong quietly.
Limits are enforced, not suggested
Ask a clerk to do something outside their role and the system refuses — every time, on the record. Telling them otherwise doesn't change it.
They draft; you decide
Replies, posts and proposals wait for you. Nothing goes out under your name until you've read it.
They stop and ask
When something doesn't fit — a duplicate charge, a request they can't handle — they put it in front of you, marked urgent if it is.
Trust is earned
You review every piece of work at first. As a clerk's record builds, the system asks you to check fewer — and starts over if anything about their setup changes.
The system checks the work
Tasks say what "done" means, and the system verifies it itself — the ticket really is resolved, the bill really is paid — whatever the clerk reports.
Everything is on the record
Every change, by anyone — your people or their clerks — is kept with who made it and when. Nothing is overwritten without a trace.
A morning, for example
What it looks like when the clerks have been at it before your people get in.
See it for yourself: sign in to Office and open the sandbox from your menu — a made-up company with six months of history and clerks at work in it. Change anything; rebuild it in a minute.
Is it for you?
A good fit
- A team whose day is full of routine on computers: enquiries, quotes, invoices, bills, tickets.
- People who know the work well and would rather teach it once than keep repeating it.
- You want your people off the routine and on the decisions.
Not yet
- Work that needs a licence to do it — legal advice, medical decisions.
- If you'd rather the AI acted on its own with no one checking.
- If you want posts published to social media for you — for now, you copy approved posts across.
Talk to us
Tell us what your business does and what eats your week. A person reads every message — with a little help from our own sales clerk.
Want it in your business?
Three mornings with your team, on your own account, and the code is yours to keep.
See the engagement